“Your Title Doesn’t Matter” In Mongolia, I was a Service Manager. In Qatar, a System Technician. In Tanzania, a Fleet Manager. Different roles. Different countries. Different teams. But I’ve learned one truth: 👉 People follow clarity, not titles. If your team understands why, they’ll always give you their best. The Most Underrated Skill in Fleet Management No, it’s not telematics. Not BI. Not SAP. Not workshop planning. It’s communication. One misunderstood instruction can cost: ✔ thousands in fuel ✔ days in downtime ✔ safety incidents ✔ customer dissatisfaction Communication saves more money than any tool. And the best fleet managers talk to their people more than their spreadsheets.